OneDrive Icons Always Syncing

less than 1 minute read

Description:

OneDrive icons will be stuck in a continuous upload fashion, even though everything has been synced. This is usually caused by documents being uploaded on exit in Office applications.

To Resolve:

  1. Close the OneDrive system tray icon on your taskbar.

  2. Open Task Manager and kill any of the following:

groove.exe
msosync.exe
msouc.exe
winword.exe
excel.exe
powerpnt.exe

  1. Run – %localappdata%MicrosoftOffice15.0

  2. Delete the “OfficeFileCache” folder completely.

  3. Start OneDrive back up and go to Setting – Uncheck “Use office to work on files..”.

I use OneDrive as a backup solution with Office365 and never have anyone but me using my documents so I don’t use this option. Obviously if you want that ability, you can disregard this fix.

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