Perc Battery State Failed
Description:
Inside of Dell OM, there will be a red X on the battery and it will say failed.
To Resolve:
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Export and clear the logs by going to System – Logs – and exporting and clearing each one doing one at a time.
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Restart the four “Dism” services associated with Dell OM (the only four listed in services.msc).
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On the batteries section in Dell OM, choose the option to “Start Learn Cycle”. This will discharge and rebuild the PERC batteries.
NOTE: In my situation, two different servers did this after a firmware update, so I suspected they weren’t bad. After 48-72 they should show to be good. If it is still failing, call Dell to get them replaced.
