RunDLL Windows Mail Error

less than 1 minute read

Description:

Inside the Control Panel, you launch the “Mail” app to configure an account and as soon as it launches – it throws a “RunDDL” error and crashes.

To Resolve:

  1. Open MS Word. Go to File – Options – Advanced. Scroll down to “display” section. Check the box that says “Disable Hardware Graphics Acceleration”

  2. Try adding the account again, should work.

NOTE: The post I read said something about this being an issue with Office trying to use a dedicated graphics card and this forces it to use the motherboard integrated one, but I’ve seen this on many types of PC’s so I’m not so sure about this explanation.

Categories:

Updated: