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Follow these steps if you get an error “Word Cannot open the document: User does not have access privileges”

To Resolve:

1a. Check Windows Explorer and you will see padlock icons on the files, this means the files are individually encrypted using EFS

1b. You can see this in the parent folder’s properties:

  1. You will need to uncheck the box and follow the prompts for un-encrypting the data.
    NOTE: You may not find this as often anymore and most people moved on Bitlocker.